Baby Formula Safety

As you may have heard, several brands of Abbot baby formula, including the Similac, Alimentum and Elecare brands have been recalled for safety reasons.

The FDA has advised parents NOT to use the recalled formula. It is more important than ever that everyone practice good baby formula safety. This means:

More Safety Tips

  • Check your formula to see if it’s part of the recall. CLICK HERE
  • See tips for parents and caregivers struggling to find baby formula. CLICK HERE
  • See the steps President Biden announced to address the formula shortage. CLICK HERE
  • Contact your local nutrition assistance program for help. CLICK HERE

Please see a video from LSG Sky Chefs explaining the measures we have taken to protect the health and safety of our employees.

We are happy to announce that LSG Sky Chefs senior leadership has approved an extension of the $2.00 per hour Temporary Incentive Pay (TIP), until June 30, 2021 for all of our eligible hourly staff.

You will be receiving a similar message from your union representative, as LSG Sky Chefs and UNITE HERE International continue moving forward in a collaborative effort for you.

Again, from the LSG Group Americas Board, our sincere thanks.

Statement from the LSG Group Americas Board
April 27, 2021

Key Points for LSG Sky Chefs Employees

  • An LSG NAM Committee has been formed, consisting of one representative from each region/division, as well as functional process owners. The Committee meets weekly to align on centralized solutions for related regional issues.
  • LSG NAM will continue to implement standard operating procedures within the global LSG Group Pandemic Plan in alignment with Centers for Disease Control and Prevention:
  • Employees are encouraged to avoid large crowds; business trips and/or conferences that are not business-critical must be cancelled or postponed.

Health Authorities

  • The complete clinical picture of the virus named “SARS-CoV-2,” which is responsible for the coronavirus disease 2019 (abbreviated “COVID-19”), is not fully known. Illnesses have ranged from very mild (including some with no reported symptoms) to severe, including illness resulting in death.
  • On March 11, 2020, the CDC confirmed the World Health Organization’s declaration announcement of COVID-19 as a pandemic.
  • U.S. COVID-19 cases include:
    • Imported cases in travelers
    • Cases among close contacts of a known case
    • Community-acquired cases where the source of infection is unknown

Modes of Transmission


The virus is thought to spread mainly from person to person:

  • Between people who are in close contact with one another (less than six feet).
  • Through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled through the lungs.

Spread from contact with contaminated surfaces

It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Signs and Symptoms

  • Fever
  • Cough
  • Shortness of breath
  • Severe cases: lung infection


There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19). The best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, the CDC recommends everyday preventive actions to help mitigate the spread of respiratory diseases, including:


  • Wear a face mask while at work. The CDC advises against wearing masks with vents or valves.
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.

More Information?

Please speak to your HR contact.

Your Questions Answered

Q: What is coronavirus?
A: Coronaviruses are a large family of viruses common in lots of animals, including cattle, cats and bats. Rarely, they can infect humans, as happened with MERS and SARS. This is a new type of coronavirus.

Q: What is COVID-19?
A: That’s the name of the disease caused by this coronavirus.

Q: What are the symptoms of this new coronavirus?
A: Fever, coughing, shortness of breath.

Q: How do you catch the coronavirus?
A: Coronavirus lives in the lungs of infected persons. It can be passed to others by sneezing or coughing. Or, for example, if an infected person coughs into their hand, shakes hands with someone else, and they touch their mouth, nose or eyes.

Q: If you’re exposed to coronavirus, how long until symptoms show up?
A: Typically, it can take up to 14 days before symptoms begin to show. However, some infected persons may never show symptoms.

Q: How can I protect myself?

  1. Wear a face mask without a vent or valve.
  2. Wash your hands often with soap and water for at least 20 seconds. Use hand sanitizer that contains at least 60% alcohol if soap and water are not available.
  3. Avoid touching your eyes, nose and mouth with unwashed hands.
  4. Avoid close contact with people who are sick.
  5. Stay home if you are sick.
  6. Cover your mouth and nose with a tissue or shirt sleeve – not your hands – when coughing or sneezing.
  7. Clean and disinfect objects you touch often, like your phone.
  8. Greet each other with a smile, not a handshake.

Q: Does an employee have to provide a doctor’s note saying they are able to return to work if they go out due to COVID-19?
A: If an employee has tested positive for COVID-19, then public health officials will manage the case and enforce quarantine measures as necessary. You should notify your Manager/HR immediately. An employee with a confirmed COVID-19 diagnosis will need to be medically cleared to return to work.

Q: If an employee volunteers to take vacation or unpaid leave, can they apply for Unemployment?
Yes, employees can apply. Unemployment eligibility varies by state and we recommend that the employee contact local Workforce Unemployment agency to determine eligibility.

Q: Can the coronavirus be transmitted by objects coming from affected areas, such as toys from China, or by inbound equipment?
A: Although it is unlikely, the usual applicable hygiene rules (SOPs) must be observed at all times.

Q: We have a confirmed case of an employee in our unit/building that has contracted the virus, how do we deal with it?
A: In this case, the employee(s) who have been potentially exposed, should immediately contact their manager for further instructions, including a possible self-quarantine.

Q: A family member or a person from the immediate environment of an employee is confirmed to be ill with the virus. Is an employee allowed or required to continue coming to work?
A: If an employee was exposed in a confirmed environment, the company suggests they self-quarantine for a period of 14 days. In such cases, employees should contact their manager.

Q: What applies if employees’ children are ill – is a sick note necessary in this case?
A: The rules applicable to employees regarding sick time remain unchanged in this context. Please direct questions to your manager.

Q: What applies if day care centers/schools remain closed and employees have to look after children?
A: As referenced in the previous question, the rules applicable to employees regarding sick time remain unchanged in this context. Please direct questions to your manager.

Q: I think my co-worker may have COVID-19. What can I do?
A: Only a physician is able to diagnosis COVID-19. We ask that you do not ask co-workers if they have COVID-19. Your best protection is to continue to follow our handwashing guidelines and GMPs. If an employee self-disclosed to you, please advise your manager/HR immediately.

Q: Are employees required to report to their manager if anyone in their family or household has been infected by COVID-19?
A: If an employee has been in close contact with someone who has been diagnosed with COVID-19, the employee should self-quarantine for a period of 14 days. In such cases, employees should contact their manager/HR immediately.


Campaign Wrap-up

Please remember to do your part by continuing to wash your hands, covering your sneeze and cough and other steps.

Cleaning & Disinfecting

See how we’re Cleaning & Disinfecting commons areas inside CSCs.

Cleaning & Disinfecting

See the two important steps we’ve taken for Cleaning & Disinfecting your workplace.

Stop the Spread

Important steps you can take to Stop the Spread with correct use of disposable masks.

Stop the Spread

Important steps you can take to Stop the Spread with good respiratory etiquette.

Comprehensive Screening

Learn more about the return-to-work questionnaire.

Comprehensive Screening

Learn about individual assessment of sick employees and more.

Comprehensive Screening

See the three main steps we are taking for comprehensive screening.

How To Wear Cloth Masks

Here is the correct way to wear and care for a cloth mask.

Facts About Coronavirus

Know the facts about coronavirus and help stop the spread of rumors.

Symptoms of COVID-19

Identifying major symptoms of the disease.

Stop the Spread of Germs

How to stop the spread of diseases such as COVID-19.

Cleaning & Disinfecting

See how we’re Cleaning & Disinfecting airline equipment and company vehicles.

Cleaning & Disinfecting

See how we’re Cleaning & Disinfecting operations areas and more.

Stop the Spread

Important steps you can take to Stop the Spread with correct use of cloth face masks.

Stop the Spread

Important steps you can take to Stop the Spread with social distancing.

Stop the Spread

Four important ways to stop the spread by hand washing.

Comprehensive Screening

Learn about temperature checks at work and more.

Safety Campaign Kickoff

Learn more about what we’re doing to keep you safe.

How To Wear Disposable Masks

Here is the correct way to use a disposable face mask.

Protecting Our Employees

See the preventative steps LSG Sky Chefs has taken to keep your workplace safe from coronavirus.

What You Need to Know About Coronavirus

Details about the virus and how to protect yourself.

What to Do If You Are Sick

Steps to Take if you are diagnosed with COVID-19 or suspect you may be sick.

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